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Why use a Salesforce-managed support service?

Why use a Salesforce-managed support service?

Choosing Salesforce as your Customer Relationship Management (CRM) platform is your critical first step towards taking your company to the next level. The next step is selecting a partner for your Salesforce-managed support service. Leveraging the strengths of the industry’s leading CRM solution, your entire company – from the management table to the business units ... Read More
 
DIY? Not for CRM: The Top 3 Reasons Homemade CRM Solutions are a Bad Idea

DIY? Not for CRM: The Top 3 Reasons Homemade CRM Solutions are a Bad Idea

For many large organisations, a homemade CRM solution seems like a reasonable idea – it’s cost-effective, you have total control, and you have the data right at your fingertips. But building your CRM functionality around a homemade solution is never as simple as it seems. In our experience, if you haven’t planned and budgeted for ... Read More