Leveraging Agile implementations for Salesforce is key to ensuring that the management of every project implementation has frequent redesign.

Ceterna leverages the Agile methodology as the ideal method for implementing your Salesforce solution.

Everyday Ceterna uses Agile methods for creating, building and testing the Salesforce platform within organisations.

Just consider Agile’s fundamentals and the priorities they emphasize:

  • Individuals and interactions over processes and tools
  • Working software over comprehensive documentation
  • Customer collaboration over contract negotiation
  • Responding to change over following a plan

Overall, Agile is a tool for flexibility, collaboration, speed and results. In many ways, it’s a sharp turn away from traditional methodologies.

What can you expect from an agile salesforce implementation 

Here’s some of the awesome stuff you can expect when you work with a managed support service using Agile for Salesforce.

Spoiler Alert: in the end, your business wins!

Get working. Quickly

The first step in a Waterfall environment is creating a massive design document to guide the work. Typically almost half your time is spent creating the document and getting it approved.

That’s before the work even starts!

Those thick documents work well for unchanging items, but a dynamic CRM platform needs flexibility, customisation, and most importantly, the ability to respond directly to your customer’s activities.

At Ceterna we prefer skipping the pomp and getting directly to what matters – implementing your Salesforce solution!

We’re all in this together. 

When you’re working with Ceterna, there’s no such thing as us and them. We’re all in this together!

We partner with your specialists, teams, and your C-suite executives. Your priorities drive every step, and we align the Salesforce platform with your existing processes.

We follow the Agile principle: “Our highest priority is to satisfy the customer through early and continuous delivery of valuable software.” As such, when we implement a Salesforce solution, we frequently unveil our progress.

Put simply – our clients don’t wait until the end of the project to see what we’ve done.

Our communication and feedback are constant. We include our client teams constantly at all stages of development. With Sandboxes, we can create and build in safe environments that mirror the live production environment, give team members regular demonstrations and provide C-suite executives with weekly updates. We firmly believe that waiting to raise issues at the end of the project is too late.

This level of collaboration is all part of the Agile process.

Building your best asset – your people

Agile promotes open, honest communication among professionals, both our team and your team, while emphasizing the importance of always giving feedback, improving solutions and working realistically.

Consequently, we don’t lose people in a maze of processes, work charts and timelines. We encourage every team member to step up with his or her ideas, input and insight. Similarly, creativity and exploration are always encouraged.

Chatter – the Salesforce chat product – is used extensively to connect teams and their members. It’s worth it.

Driving your organisational capabilities

Agile permits Ceterna to better collaborate with our clients and show them everything going on in Salesforce, right from day one.

It drives effective outcomes by:

  • Minimising risk on Salesforce implementation
  • Aligning Salesforce with your overall goals
  • Improving your team’s productivity and quality

Your team will be infused with the flexibility and creativity that the Agile process brings. In fact, Ceterna has overseen over numerous projects where, by the end of the process, our customer has an in-house expert to take the reins and drive their internal processes. It’s a satisfying outcome.

Ceterna, Agile and Salesforce. The Winning Combination 

Do you want to see Agile methodology in action? Ceterna would be happy to show you the flexible, productive way to business growth.

Contact us today, and get a rapid response from a member of our team.