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Finding a Salesforce Partner: Salesforce Partner Levels

Finding a Salesforce Partner: Salesforce Partner Levels

Understanding Partner Levels is Your Key Step Salesforce – the world’s leading Customer Relationship Management (CRM) solution – is a dynamic, comprehensive platform. For organisations of every size and every sector, Salesforce offers: A customisable platform Extensive suite of modules Superior integrative capability These qualities extend to partners as well. Salesforce Partners Salesforce partners bring ... Read More
 
International Salesforce: A Global Business Tool

International Salesforce: A Global Business Tool

In today’s global marketplace, growing companies are working hard to capitalise on international opportunities and expand into new markets. However, those organisations need the technology and tools to grow from startup to established global firms. As the world’s leading Customer Relationship Management (CRM) solution, Salesforce has already improved efficiencies in a range of organisations and ... Read More
 
The Marketplace Moves Fast. Pardot Moves Faster.

The Marketplace Moves Fast. Pardot Moves Faster.

Salesforce Pardot makes B2B marketers nimble and fast The speed of today’s marketplace can be intimidating. However, when you see companies leveraging Salesforce Pardot – aligning teams, changing course and reacting to opportunities – you start getting inspired by what’s possible. Pardot is the full-featured marketing automation tool that’s easy to use. It integrates with ... Read More
 
Powerful Social Media Management for Sales, Service and Marketing Goals

Powerful Social Media Management for Sales, Service and Marketing Goals

Salesforce Social Studio Puts the Power in Your Hands Growing enterprises already know that their social media presence is fundamental to their online image. However, that’s only the beginning. The social media landscape has grown deeper and wider, and today social media is essential to your customer strategy and overall brand management. Salesforce, the world’s ... Read More
 
London’s Calling: What should be the Salesforce focus in 2019?

London’s Calling: What should be the Salesforce focus in 2019?

London’s Calling is the largest Salesforce event in Europe, bringing together the entire Salesforce community: company leaders, Trailblazers and end-users. This year’s event – “LC2018” – featured talks on Salesforce features, updates on the current working environment, and even a live Demo Jam with winners selected by the audience. LC2018 also offered attendees real insight ... Read More
 
Salesforce: Empowering your Sales Reps and Service Agents

Salesforce: Empowering your Sales Reps and Service Agents

Think Salesforce is just an executive tool? Think again. Techies love talking about Salesforce features like Artificial Intelligence (AI) and predictive analytics. It’s advanced technology, for sure.   But when you’re a business owner, you’re occupied by those day-to-day activities where your people interact with customers. These include: Sales reps quoting and closing deals, and ... Read More
 
Leveraging Quip for Collaboration and Productivity

Leveraging Quip for Collaboration and Productivity

We like platforms that work, but we absolutely love the ones that work the way we work. We’re talking about those solutions that drive collaboration among team members, facilitate communications with teams around the globe, and create connections with people on the move. Of course, most of us have tried achieving collaboration, communications and connectivity ... Read More
 
The importance of Social listening for your brand

The importance of Social listening for your brand

By Boyana Mancheva – Head of Marketing Automation at Ceterna Social media has completely transformed the way consumers perceive brands, the way they interact and their buying behaviour. It’s essential that marketeers recognise the importance of social media marketing and presence across these channels. As we move to completely customer focused marketing, marketeers need to ... Read More
 
Work smarter, not harder

Work smarter, not harder

The Tools, Tricks and Know-How for Success in 2018   Have your company leaders ever stood up and preached the mantra of “Working Smarter, Not Harder?” We bet they have. Okay, let’s not trash it. Work smarter, not harder is a good saying that hits all the right notes. It speaks  innovation and productivity. That’s ... Read More
 
Tech Trends for 2018

Tech Trends for 2018

There’s no denying it – Artificial Intelligence is the tech trend of 2018 There is an exciting road ahead in the world of technology. Artificial Intelligence is the tech trend of 2018 and we can expect to see some key breakthroughs in the year ahead. Consider these potential milestones for 2018: Our networked world will ... Read More
 
Embracing the Next Great Step in Your Salesforce Toolkit

Embracing the Next Great Step in Your Salesforce Toolkit

Embracing the Next Great Step in Your Salesforce Toolkit     As a Salesforce Gold Consulting Partner, we’re constantly reminded how Salesforce is “more than a CRM.” If you’re a platform user, then you know the feeling – you’re among the 2.3 million Trailblazers who know that Salesforce is much more than a database for customer ... Read More
 
New to CRM? Considering Salesforce? Here’s What You Need to Know

New to CRM? Considering Salesforce? Here’s What You Need to Know

New to CRM? Considering Salesforce? Here’s What You Need to Know We always refer to Salesforce as the “industry-leading” Customer Relationship Management (CRM) platform. Now, are we just blowing hot air, or do we have some real reasons for making this claim? And what does “industry-leading” even mean? If you’re new to the CRM game ... Read More
 
INFOGRAPHIC – Your GDPR Crib Sheet

INFOGRAPHIC – Your GDPR Crib Sheet

The GDPR's commencement date is fast approaching, so here's a crib sheet to put you on the right track to achieving compliance before May 2018.
 
Everything you need to know about GDPR

Everything you need to know about GDPR

Yes, the GDPR will change your obligations. Here’s how to keep up We have another acronym for you to contend with – it’s GDPR – the European General Data Protection Regulation (www.eugdpr.org). Chances are, ‘GDPR’ is already in your company’s lexicon. The 25 May 2018 implementation date is just around the corner, and the GDPR is ... Read More
 
It’s Time to Switch to Salesforce Lightning

It’s Time to Switch to Salesforce Lightning

“Salesforce Lightning is the CRM we would have built in 1999 if all of the technology that we have today existed back then.” – Salesforce Blog, 2016  As the world’s leading CRM solution, Salesforce is constantly evolving. Salesforce Lightning is at its latest stage of evolution and drives a constant wave of technological transformation. Each ... Read More
 
Driving innovation in the Hospitality and Travel sector

Driving innovation in the Hospitality and Travel sector

Planes, trains and travel websites In the 1990s, the dot-com era was bursting with predictions that the world of commerce was on the verge of a revolutionary change. Commentators painted pictures of a digital landscape in which automation, communication and data would drive the way forward in the travel and hospitality sector. Twenty years later, ... Read More