Leveraging the Power of Sales & Service Cloud to Create an Integrated Global Event Management Tool

“Ceterna’s outside the box approach to our Salesforce implementation has left us with an easy to use, end to end platform that connects our sales, operations and finance teams. The complexity of working in multiple markets has been minimised by a system that works with light-speed efficiency and the live reporting and dashboards are already making a huge difference to the business.”


Mark Worrall Chief Operating Officer


Givergy is an award-winning fundraising technology company which offers a range of cutting-edge platforms to help charities raise more at fundraising events and online. 


Givergy was looking for a solution that would help them smartly manage their accounts, contacts and events across borders, all from one place. Givergy needed a better way to manage the events that are key to their overall business proposition. Crucial to this was a solution that would integrate with their finance system.


Ceterna and Salesforce designed an end-to-end, fully integrated system that not only generated and qualified interest in Givergy but also acted as a full-fledged event management tool. Sitting upon Salesforce’s Sales & Service Clouds, the platform was architected to manage events end-to-end from marketing, logistics, finance-handling and resourcing, all the way through to feedback, post-event handling and task management.

Understand the business benefits a CRM can provide for your organisation:

Highest customer satisfaction score in the UK of 10/10