Think Salesforce is just an executive tool? Think again. Techies love talking about Salesforce features like Artificial Intelligence (AI) and predictive analytics. It’s advanced technology, for sure. But when you’re a business owner, you’re occupied by those day-to-day activities where your people interact with customers. These include: Sales reps quoting and closing deals, and ... Read More
Constant Transformation: Automation and Agility in Manufacturing At Ceterna, one of the best parts of our job is watching the constant transformation forward-looking companies and industries undergo in order to maintain competitive advantage. For example, how do you picture the manufacturing sector? Billowing smokestacks? Long, dreary assembly lines? Get rid of that view. It belongs ... Read More
Harnessing the Power of Artificial Intelligence with Salesforce Einstein! It’s happening in C-suites around the world as we speak. Right now, managers in companies of every size and every industry are discussing the way forward by analyzing their past performance. When you say it out loud, it seems odd, doesn’t it? Do leaders really look ... Read More
Choosing Salesforce as your Customer Relationship Management (CRM) platform is your critical first step towards taking your company to the next level. The next step is selecting a partner for your Salesforce-managed support service. Leveraging the strengths of the industry’s leading CRM solution, your entire company – from the management table to the business units ... Read More
Cloud computing is transforming the IT landscape with aspirational qualities for businesses across all industries, and as the cloud computing phenomena grows every day ordinary IT systems are being replaced with smarter cloud ecosystems.
The Salesforce Community Cloud is a powerful tool that allows organisation's to accelerate channel sales, provide stellar service, connect with customers and so much more. 3 reasons why you should join in on the global conversation.
As your London Salesforce Certification partners, we are immersed in the long-anticipated Spring release, and looking ahead to the business benefits that the solution provides. Our starting point is pretty clear – this is the biggest and best Salesforce yet. The new Customer Success Platform will allow you to meaningfully connect with your customers, employees ... Read More
CRM at the Management Table – Leveraging Salesforce Analytics for Competitive Advantage Your business is driven by decisions. Every outcome – right from your day-to-day routines to your overall corporate strategy – results from an intentional choice. And it’s not just at the boardroom level. Teams and individuals throughout your organization are constantly making decisions about ... Read More